Lanoso Alpacana

Retours 

Our policy lasts 14 days. If 14 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging. 

Remboursements

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days. 

Echanges

We don't do any exchanges.

Expédition

To return your product, you should mail your product to V. Petkevičiaus firma, Respublikos st. 37, Telšiai, LT-87130, Lithuania.

You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for shipping may vary.

Si vous expédiez un article de plus de 75 dollars, vous devriez envisager d'utiliser un service d'expédition avec suivi ou de souscrire une assurance d'expédition. Nous ne garantissons pas que nous recevrons votre article retourné.